Stay & Play Coordinator

    • Job Tracking ID: 512701-711452
    • Job Location: Port St. Lucie, FL
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: November 14, 2019
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
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Job Description:

Position Summary:

The Stay & Play Coordinator is responsible for registering potential home buyers for Stay & Play houses including check-in and check-out procedures, reporting repairs to maintenance, answering questions about the community, recommending local attractions and events, keeping house records and transactions, and communicating effectively with the sales team.

Key Duties and Responsibilities:

  • Register and manage the check-in/check-out process for each Stay & Play guest.
  • Complete orientation at check-in and provide guests with their itinerary, keys to the Stay & Play house and community amenities, emergency contacts, area attractions and events, and provide overview of house features and/or instructions.
  • Manage, schedule, and supervise cleaning crews.
  • Weekly inventory audit to ensure adequate supplies for each Stay & Play house.
  • Maintain guest records and transactions.
  • Daily communication with the Lifestyle Director to ensure guests are participating in community events during their stay.
  • Accommodate guest requests in a timely manner and coordinate with maintenance for any needed repairs.
  • Communicate with sales center staff regarding scheduled stays.
  • Other related duties as assigned by management team.

Experience and Skills:

Educational and Experience Requirements:

  • High School Diploma or Equivalent
  • Prior experience in hospitality industry preferred

Skills and Abilities:

  • Superb Customer Service Skills that include the ability to be: pleasant and friendly, work efficiently and accurately, solve problems and anything else necessary to ensure a pleasant experience for customers.
  • Good Computer skills.
  • Effective written and verbal communication.
  • Strong interpersonal skills.
  • Organized and detail oriented.
  • Ability to stay calm under pressure.
  • Stamina to stand for long periods.
  • Task-driven individual
  • Must have valid drivers’ license

Hours Required:

Average 40 to 45 hour work week.

  • Must be able to work the occasional extended work schedule including nights and weekends.
  • Will be on call during weekends and evenings.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands / fingers, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally required to stand; walk; climb stairs; talk or hear. The employee must be able to stand, stoop, bend, walk during entire shift and to lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary environment is business Office and occasionally construction site: The noise level in the work environment is usually moderate.

This job description reflects management's assignment of essential functions, and may be subject to change at any time due to reasonable accommodation or other reasons.

Benefits

Benefits

GL Homes offers a comprehensive benefits package to meet the needs of today’s employees and their families. The GL Homes benefit package includes medical, dental, vision, short and long term disability, life insurance and 401(k) Retirement Plan. All employee information and benefits can be easily accessed through its employee portal for your convenience.